Lumiere – Glow in every moment

Last Updated: [01/03/2026]

Welcome to Lumiere. By accessing, browsing, or purchasing from our website, you agree to comply with and be legally bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

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1.⁠ ⁠Company Information

Lumiere is a Bangladesh-based clothing brand operating and delivering products within Bangladesh only.

Office Address:

14th Floor, Sonartori Tower, Bir Uttam C.R Datta Road, Hatirpul, Dhaka 1205, Bangladesh

Customer Support Number: 01805-527004

Support is available during official business hours.

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2.⁠ ⁠Eligibility

By placing an order on our website, you confirm that:

• You are at least 18 years old, or

• You are using the website under the supervision of a parent or legal guardian.

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3.⁠ ⁠Product Information

We make every effort to ensure that product descriptions, images, colors, and pricing are accurate. However:

• Slight color variations may occur due to lighting or screen resolution.

• We reserve the right to modify product details, pricing, or availability at any time without prior notice.

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4.⁠ ⁠Pricing & Payments

• All prices are listed in Bangladeshi Taka (BDT).

• Prices are subject to change without prior notice.

• We accept Cash on Delivery (COD) and any other payment methods displayed at checkout.

For COD orders, full payment must be made at the time of delivery.

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5.⁠ ⁠Order Acceptance & Cancellation

• After placing an order, you will receive confirmation via call or message.

• Lumiere reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.

• Customers may request cancellation before shipment confirmation.

• Once shipped, cancellation may not be possible.

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6.⁠ ⁠Delivery Policy

• Lumiere delivers within Bangladesh only.

• Estimated delivery time: 2–5 working days (may vary by location).

• Delivery delays may occur due to courier issues, weather conditions, political events, or other unforeseen circumstances.

• Delivery charges (if applicable) will be shown at checkout.

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7.⁠ ⁠Intellectual Property Rights

All website content including but not limited to logos, designs, product images, graphics, text, and branding elements are the exclusive property of Lumiere.

Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited and may result in legal action.

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8.⁠ ⁠Privacy & Data Protection

We collect customer information (name, phone number, address, etc.) solely for order processing, delivery, and customer service purposes.

Lumiere does not sell, rent, or share customer data with third parties except as required for delivery or legal compliance.

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9.⁠ ⁠Limitation of Liability

Lumiere shall not be held liable for:

• Indirect, incidental, or consequential damages arising from the use of our website or products.

• Delays or failures caused by circumstances beyond our reasonable control.

Customers use our services at their own risk.

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10.⁠ ⁠Amendments

Lumiere reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Terms & Conditions